Hospitality, Made Easy

We are revolutionizing the hospitality technology landscape by separating operational tasks from sales and reservation-related tasks. Introducing the dual approach with the LosjiTech Operations Platform (OPS) separated from your Property Management System (PMS).

This dual approach lets operators work more effectively by accessing our enhanced operations features with a tailored UX and UI that are very different from the UX and UI of the Property Management System (PMS). Use your PMS to manage sales and reservations and our OPS platform to handle operational tasks, such as customer service issues, maintenance, housekeeping, and guest communications

Explore Our Features

AI Assistant

The most advanced generative AI available – at your fingertips

A dependable team member that eases human workload by tackling routine guest inquiries, freeing up precious time to do what you do best – creating exceptional guest experiences.

Business Data Knowledge Base (BDKB)

Build your library of absolute truth.

A collection of documentation that includes answers to frequently asked questions, how-to guides, troubleshooting instructions, various policies, and written processes.


Issues Management System

Track and respond to Issues

From the smallest guest request to ensuring the impeccable condition of every unit, we’ve tailored our system to address the multi-faceted nature of your business.

Work Order System

One size doesn’t fit all

Benefit from three preconfigured work order types – Task Work Order, Maintenance Work Order, Email Communication Task Work Order – and for those moments when one size doesn’t fit all, craft unlimited custom orders.


Take immediate action

Never miss vital updates and urgent tasks again, with notifications that pop up in real-time for five types of critical events.



PMS Sync

Take your PMS to the Next Level

Using our open API, we can integrate with any existing Property Management System, leveraging reservation, guest, and property data to supercharge your operational workflow, and providing capabilities your current PMS might not offer.

Unit Management

Unlimited configuration of your units and unit groups

Create units manually or import them from your PMS and organize them any way you want to fit your operational needs.

Unified Messaging

A single, unified conversation history across platforms

Receive and send messages via SMS, WhatsApp, Facebook Messenger, Email, and OTAs like Airbnb and – all from one place.

Guest Email Communication Hub

Brings all your email communication into a single, manageable space

Simplify and automate email tasks by integrating drag-and-drop templates, dynamic tags, and unified messaging for peak guest satisfaction.

Guest Profiles

A 360-degree view of each guest and their journey

Dive deep into your guests’ journeys with our Guest Profiles feature, offering a comprehensive view and enabling personalized services for an unparalleled guest experience.


Gather invaluable data                     

Derive data-driven insights to analyze the performance of various units, identify recurring issues, and understand their root causes to make informed business decisions.

Why Partner With Us?


Making your guests happy is our shared goal. We’re here to boost your service level and the quality of the guest experience.

All-In-One Solution

From messaging to issue resolution all in one place, you can avoid common errors and ensure seamless service – every time.

We Grow With You

From a single property to a big portfolio, our platform scales with you.


Use our reports and AI features to make informed decisions.

Ready to Learn more?