We are revolutionizing the hospitality technology landscape by separating operational tasks from sales and reservation-related tasks. Introducing the dual approach with the LosjiTech Operations Platform (OPS) separated from your Property Management System (PMS).
This dual approach lets operators work more effectively by accessing our enhanced operations features with a tailored UX and UI that are very different from the UX and UI of the Property Management System (PMS). Use your PMS to manage sales and reservations and our OPS platform to handle operational tasks, such as customer service issues, maintenance, housekeeping, and guest communications
A dependable team member that eases human workload by tackling routine guest inquiries, freeing up precious time to do what you do best – creating exceptional guest experiences.
A collection of documentation that includes answers to frequently asked questions, how-to guides, troubleshooting instructions, various policies, and written processes.
From the smallest guest request to ensuring the impeccable condition of every unit, we’ve tailored our system to address the multi-faceted nature of your business.
Benefit from three preconfigured work order types – Task Work Order, Maintenance Work Order, Email Communication Task Work Order – and for those moments when one size doesn’t fit all, craft unlimited custom orders.
Never miss vital updates and urgent tasks again, with notifications that pop up in real-time for five types of critical events.
Using our open API, we can integrate with any existing Property Management System, leveraging reservation, guest, and property data to supercharge your operational workflow, and providing capabilities your current PMS might not offer.
Create units manually or import them from your PMS and organize them any way you want to fit your operational needs.
Receive and send messages via SMS, WhatsApp, Facebook Messenger, Email, and OTAs like Airbnb and Booking.com – all from one place.
Simplify and automate email tasks by integrating drag-and-drop templates, dynamic tags, and unified messaging for peak guest satisfaction.
Dive deep into your guests’ journeys with our Guest Profiles feature, offering a comprehensive view and enabling personalized services for an unparalleled guest experience.
Derive data-driven insights to analyze the performance of various units, identify recurring issues, and understand their root causes to make informed business decisions.
Making your guests happy is our shared goal. We’re here to boost your service level and the quality of the guest experience.
From messaging to issue resolution all in one place, you can avoid common errors and ensure seamless service – every time.
From a single property to a big portfolio, our platform scales with you.
Use our reports and AI features to make informed decisions.